Friends and Family Test Results September 2024

Friends and family poster

In September we collected 24 responses from our Friends and Family test. In response to the question ‘Overall, how was your experience of the service?’ 79% of patients found the overall experience of our service to be Very Good – 19 responses 0% of patients responded Good. 4% of patients found the overall experience of…

Did Not Attend Data – September 2024

September DNA data

In September, 89.2% of patients attended their pre-booked appointments with Uni-City Medical Centre. However, 10.8% of patients still failed to attend their pre-booked appointments with clinicians at Uni-City Medical Centre. This is equivalent to 235 appointments; 70 hours of clinician’s time that could have been offered to someone else who needed an appointment. Thank you…