Friends and Family Test Results September 2024

Friends and family poster

In September we collected 24 responses from our Friends and Family test.

In response to the question 'Overall, how was your experience of the service?'

79% of patients found the overall experience of our service to be Very Good - 19 responses
0% of patients responded Good.
4% of patients found the overall experience of our service to be Neither Good nor Poor - 1 response
8% of patients found the overall experience of our service to be Poor - 2 responses
8% of patients found the overall experience of our service to be Very Poor - 2 responses
0% of patients responded Don't know/other

The responses in September were collected through Working Feedback SMS feedback service and our paper form.

You can take part in the Friends and Family feedback test through our website