News

Friends and Family Test Results January 2025

Friends and family test results

In January we collected 72 responses from our Friends and Family test. In response to the question ‘Overall, how was your experience of the service?’ 79 % of patients found the overall experience of our service to be Very Good – 57 responses 14 % of patients responded Good – 10 responses 3 % of…

Did Not Attend Data- January 2025

DNA poster January

In January 91.8% of patients attended their pre-booked appointments with Uni-City Medical Centre. However, 8.2% of patients still failed to attend their pre-booked appointments with clinicians at Uni-City Medical Centre. This is equivalent to 234 appointments; 72 hours of clinician’s time that could have been offered to someone else who needed an appointment. If you…

Friends and Family Test Results December 2024

Friends and family results- December 2024

In December we collected 15 responses from our Friends and Family test. In response to the question ‘Overall, how was your experience of the service?’ 73% of patients found the overall experience of our service to be Very Good – 11 responses 7% of patients responded Good – 1 response 0% of patients found the…

Did Not Attend Data- December 2024

DNA poster for December

In December 90.5% of patients attended their pre-booked appointments with Uni-City Medical Centre. This is an improvement from November, so a big thank you to all of those patients who cancelled their appointments if they couldn’t attend. However, 9.5% of patients still failed to attend their pre-booked appointments with clinicians at Uni-City Medical Centre. This…