Friends and Family Test Results August 2024

In August we collected 47 responses from our Friends and Family test. In response to the question ‘Overall, how was your experience of the service?’ 83% of patients found the overall experience of our service to be Very Good. 13% of patients found the overall experience of our service to be Good. 2% of patients…

August 2024 – Did Not Attend Data

DNA rate for August In August, 90% of patients attended their pre-booked appointments with Uni-City Medical Centre. However, 10% of patients still failed to attend their pre-booked appointments with clinicians at Uni-City Medical Centre. This is equivalent to 216 appointments; 72 hours of clinician’s time that could have been offered to someone else who needed…