News

Friends and Family Test Results November 2024

In November we collected 25 responses from our Friends and Family test. In response to the question ‘Overall, how was your experience of the service?’ 88% of patients found the overall experience of our service to be Very Good – 22 responses 0% of patients responded Good 4% of patients found the overall experience of…

Did Not Attend Data- November 2024

In November, 89.4% of patients attended their pre-booked appointments with Uni-City Medical Centre. However, 10.6% of patients still failed to attend their pre-booked appointments with clinicians at Uni-City Medical Centre. This is equivalent to 300 appointments; 86 hours of clinician’s time that could have been offered to someone else who needed an appointment. If you…