Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- email the practice with your request at firstname.lastname@example.org - please include your full name and date of birth.
- using your NHS account (through the NHS website or in the NHS App)
- Order your prescription online (using SystmOnline)
- use our appointment request form (eConsult), Monday to Friday from 6.30am to 8.30am. We will respond within during opening times
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
- bring the paper form to the surgery, when we are open.
We do not take repeat prescription requests over the phone.
Mental Health Medication
To request a continuation of your Mental Health medication, please complete the form and send it to the surgery via the email address below:
The email account is checked daily.
This form should be used for mental health medication only. For other medications please send via the normal way.
You can also complete a paper copy of the form in the surgery.
Collecting your prescription
You can usually collect your prescription from the pharmacy after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am on 02392 736006.
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.