Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using the GP online systems: SystmOnline
- Use your NHS account (through the NHS website or in the NHS App)
These accounts show you all your repeat medication and dosage; you can choose the ones you need.
You can also:
- email your request to the practice on hiowicb-p.unicity-prescriptions@nhs.net
(Please include your full name and date of birth on your request.)
- fill in an online medication request form (SystmConnect)
- fill out a repeat prescriptions request form
- bring a paper form to the surgery, when we are open.
We do not take repeat prescription requests over the phone.
Mental health medication
To get more of your Mental Health medication, you will need to complete this form.
Download and fill in the Mental Health Prescription Request form (attached as a PDF - 18.12.23)
Then send this to the GP Practice using this email address below. We check this email account daily.
hiowicb-p.unicity-prescriptions@nhs.net
You can also fill in a paper copy of the form in the surgery.
This form is to ask for mental health medication only. For other medications please ask for using the ways above.
How to get your prescription
Please allow 72 hours before you go to the pharmacy to get your medication.
You will need to choose a pharmacy to get your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time by:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone us after 10am on 02392 736006
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Find out more about prescription charges (nhs.uk).
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
