In January we collected 72 responses from our Friends and Family test.
In response to the question 'Overall, how was your experience of the service?'
79 % of patients found the overall experience of our service to be Very Good - 57 responses
14 % of patients responded Good - 10 responses
3 % of patients found the overall experience of our service to be Neither Good nor Poor- 2 responses
4 % of patients found the overall experience of our service to be Poor - 3 response
0 % of patients responded Very Poor
0% of patients responded Don't know/other
The responses in January were collected through Working Feedback SMS feedback service, a Microsoft forms survey and our paper form.
You can take part in the Friends and Family feedback test through our website