Friends and Family Test Results December 2024

Friends and family results- December 2024

In December we collected 15 responses from our Friends and Family test. In response to the question ‘Overall, how was your experience of the service?’ 73% of patients found the overall experience of our service to be Very Good – 11 responses 7% of patients responded Good – 1 response 0% of patients found the…

Did Not Attend Data- December 2024

DNA poster for December

In December 90.5% of patients attended their pre-booked appointments with Uni-City Medical Centre. This is an improvement from November, so a big thank you to all of those patients who cancelled their appointments if they couldn’t attend. However, 9.5% of patients still failed to attend their pre-booked appointments with clinicians at Uni-City Medical Centre. This…